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Research peptide FAQs
Ordering, certificates of analysis, storage of lyophilised vials and UK delivery.
Who can buy from Britpep?
Adults aged 18 or over purchasing on behalf of a research institution, laboratory or company for in-vitro research. We may ask for verification and may refuse any order.
Are your products for human or animal use?
No. All products are sold strictly for laboratory research use only. They are not medicines, supplements, foods or cosmetics and must not be administered to humans or animals.
Do you provide dosing, preparation or usage advice?
No. We do not provide any guidance on administration, dosing or preparation for use in people or animals, and we will not respond to such requests.
Why does my order take about a week?
Every order is prepared to order rather than picked from shelf stock: we record the lot, check labels against your order and pack it. Please allow approx. 7 days before dispatch, then Royal Mail Tracked 24. We will email you if anything changes.
How is my order delivered?
By Royal Mail Tracked 24 only, to UK addresses. The delivery charge is shown in your basket (£5.95). Tracking details are emailed on dispatch.
Where do you deliver?
United Kingdom addresses only. We do not ship internationally.
How do I find the COA for my vial?
Enter the lot number from the BATCH field on the vial label into the COA checker.
Why does a product say “Price on request”?
Pricing for some items is provided by quotation. Add the items to your basket and submit a request, or email sales@britpep.co.uk.
How do I place an order?
Add items to your basket and submit the checkout form with the research-use declarations. Your request is sent to sales@britpep.co.uk; we confirm it and send a payment request or invoice. No card details are taken on this website.
Can my institution pay by invoice?
Verified trade accounts can request quotations and purchase-order invoicing. Apply for a trade account.
How should products be stored?
Storage conditions are printed on each label and product page – typically −20 °C, protected from light and moisture.
Can I return an item?
Please see our Shipping & Returns policy. For quality and safety reasons opened or unsealed vials cannot be returned; faulty or incorrect items will be replaced or refunded.